Our support packages have been designed exclusively for OEM's enabling us to provide
packages that are tailored to meet your specific requirements and remove the traditional
problems of working with third party technologies as part of your product strategy.
Service Level Agreement
We provide second level support and maintenance to all product installations to
Service Levels of the highest standards.
Knowledge Transfer
We assign one of our development team to act as a mentor and for the provision of
technical assistance to your development team.
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Professional Services
Our Microsoft Certified Development Team will undertake the configuration, integration,
extension or trimming of the Alsedo Technology on your behalf independently or as
part of your own team.
Help Desk
Our ticketing system provides traditional on line help desk services.
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